Novawinch
2024 12V Electric Motorised Trailer Jockey Wheel Mini Mover 3
Winch Application
Product Overview
The 12V Mini Mover is the perfect solution for hassle-free trailering. With a powerful electric motor, it can easily move up to 6,000lbs of rolling weight and handle up to 1,000lbs of tongue weight. Its all-terrain tire allows it to smoothly navigate over inclines of up to 7º. Easy to mount and remove, it's the ultimate trailer jockey wheel.
Fixing plate supplied separately.
Delivery
Where goods are available from stock, orders placed before 2pm Monday through Friday will normally be subject to same day dispatch. There are no dispatch or delivery services on Saturdays, Sundays, Bank Holidays or Statutory Holidays.
Collection in person
We offer local collection from our warehouse which can be selected at checkout. Where goods are available from stock, orders placed before 4pm Monday through Friday will normally be subject to same day collection.
Oversea orders
For ALL oversea orders, please contact us first before ordering to ensure we can ship to you and give you the carriage options.
Returns
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@novawinch.uk. Please note that returns will need to be sent to the following address:
John O’Gaunts Trading Estate
Leeds Road
Rothwell, Leeds
West Yorkshire
LS26 0JB
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Please ensure that you keep a copy of your proof of postage, as we can't be held responsible for goods that have either been damaged or lost in transit.
Damages and issues
Please inspect your order upon delivery and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@novawinch.uk.
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